How does shipping work?
Shipping is calculated at checkout. Your exact shipping total, plus any sales tax, is shown at checkout before you pay. Every order ships with tracking. Shipping is shown at checkout. We charge shipping once for the whole order, even if your items ship separately.
When will my pre-order ship?
If we miss the ship-by date on the product, cancel for a full refund.
Is shipping tracked?
Yes. Every order ships with tracking, and you'll get the tracking details by email when your box ships.
How do I pay?
Checkout is handled securely by Stripe.
Is TCG Slayer affiliated with The Pokémon Company?
No. TCG Slayer is an independent shop and is not affiliated with, endorsed by, or sponsored by The Pokémon Company, Nintendo, Creatures, or GAME FREAK.
How do refunds work?
If we miss the ship-by date on the product, cancel for a full refund of everything you paid.
Can I register a guild?
Yes. You can apply on our partner application page. Every application is reviewed by hand, and not every application is approved.
Is TCG Slayer connected to the TCGplayer seller "TcgSlayerLLC" or to thetcgslayer.com?
No. TCG Slayer sells only at tcgslayer.io. We are not affiliated with the TCGplayer seller "TcgSlayerLLC" or with thetcgslayer.com, which is a separate content site. If you bought somewhere other than tcgslayer.io, we can't see or support that order. Questions? Email support@tcgslayer.io.
Can I pick up my order?
Order pickup by arrangement. Contact us. Shop online at tcgslayer.io anytime.