Human support is Monday–Friday. Email support@tcgslayer.io or use the form. Include your order reference if you have one. It looks like TCG-000000. If you already received a receipt that has a reply-to address, you can reply to that email instead.
Order mail may come from TCG Slayer <orders@tcgslayer.io>. Write support@tcgslayer.io if you need a person. That mailbox is the one we ask you to use.
How fast we reply
We reply within 1-2 business days. Human support is Monday–Friday.
Find us
TCG Slayer. 13130 56th Ct N #608, Clearwater, FL 33760. (813) 444-8937
Order pickup by arrangement. Contact us. Shop online at tcgslayer.io anytime.
What to write about
A cancel before shipment, a return of an unopened sealed item, the opt-in refund if an order has not shipped by the ship-by date, a lost or damaged package, or a privacy request (access, correction, deletion). The rules are on Terms, Pre-order terms, Shipping, and Privacy.
Next-drop alerts are a separate form on the first drop and on the confirmation page. One email when the next drop opens. Every marketing email will include a way to opt out. You can also email support@tcgslayer.io at any time to opt out.
Shops looking for sealed cases: say what you are hunting and a quantity. We will answer if we can source it. There is no public wholesale list, and we do not promise an allocation.